Payment Policy
At Matthew and Emily Toronto, we offer a range of secure and convenient payment methods to ensure a smooth checkout experience. Please note that available payment options may vary depending on your country or location. Customers are responsible for selecting a payment method that is available in their region.
Available Payment Methods
Depending on your location, we may offer the following payment options:
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Shop Pay
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Credit Card (Visa, Mastercard)
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Google Pay
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Apple Pay
All available payment methods will be clearly displayed during checkout.
Payment Security
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All payments are processed through a secure SSL-encrypted connection.
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Matthew and Emily Toronto does not store or have access to your full payment details.
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Payment information is handled exclusively by trusted third-party payment providers.
Payment Processing
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Orders are processed only after payment has been successfully completed and authorized.
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If a payment is declined, interrupted, or fails, the order will not be processed.
We reserve the right to cancel or refuse orders in cases of suspected fraud, chargeback abuse, or unauthorized transactions.
Refunds
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If you are eligible for a refund (for example, following an approved return), the refund will be processed within 14 days after the returned item has been received and approved.
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Refunds are always issued using the original payment method used at checkout.
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Processing times may vary depending on your bank or payment provider.
Contact Information
If you have any questions regarding payments or refunds, please contact us at:
Business Name: Matthew and Emily Toronto
Email: support@matthewandemilytoronto.com
Location: Toronto, Canada